Only generic functions are included in Synexsys' main menu. All other functions are found in the context menus you can display by right clicking directly on the interfaces where you wish to perform an action.
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Exit |
Allows quitting the Synexsys Console. |
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Agent deployment |
Displays the agent deployment window allowing to distribute Synexsys agents as Windows services. |
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Refresh screen |
Can be used to refresh the Objects that are displayed on screen, especially PCs during audit processes. Pressing the F5 function key has the same effect. So as to avoid increasing unnecessary traffic with the database, the Console does not refresh itself. If you are expecting audits or import module uploads, press F5 regularly to check its status. |
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Audit my PC |
This option launches an interactive audit of your PC. It can be very useful during evaluation and for testing purposes. |
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Calls unlock |
This option unlock calls (Synexsys Helpdesk) that where locked following a system crash for example. |
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Change password |
Allows you to change your password |
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List of topics |
Displays the topics you can find in the help file. |
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Quick Start |
Displays the Synexsys quick start guidelines |
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Welcome |
Displays the welcome message. |
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About |
Displays information on the version of Synexsys. |
This menu is only displayed to the Synexsys Administrator.
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Refresh reference data |
This option forces the update of certain Synexsys reference tables so they reflect the last changes, such as new values for custom fields. The Synexsys server also executes this action in each of its cycles. However, you may use this option if you want to update available data immediately, for instance, when an automatic tree is being created. |
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Wipe Objectswithout SID |
This option cleans the database by deleting the information that is not linked to any Object. |
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Hide the node <Not included> |
If this option is selected, automatic trees won't display the <Not included> node. Automatic trees are created based on the fields belonging to Objects. If one of the fields of a given Object doesn't contain a value or contains a non-expected value, the Object is excluded from the tree and placed in the "Not included" system node. Since not included Objects are often of no interest and displaying the <Not included> node requires time, Synexsys can skip this node. If you need to see all the Objects, simply deactivate the "Hide the <Not included> node" option. |
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Reindex database |
A weekly maintenance is enough to maintain your Synexsys database healthy. However, an index corruption can potentially happen due to unusual events (i.e. server crash). If you notice an unusual slow-down of the database or if you see that inconsistent data is displayed in the Console, you can use this option to re-index the database without stopping Synexsys servers. |
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Unlock users |
Following a crash, for instance, it may happen that a Console user's session becomes blocked in the database. When this occurs, the user can no longer connect to Synexsys. This option allows unlocking the blocked user's session. The list includes users currently connected through the Console. |
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Unlock Synexsys |
It could happen that, following a system crash for example, some parts of Synexsys remains locked. This function allows to unlock Synexsys. |
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Start / Stop Synexsys Server |
If you need to stop or start Synexsys servers, it's absolutely necessary to use this option. WARNING: Never stop Synexsys servers unless you are using the Synexsys programs provided for this purpose. Any exception to this rule could cause database corruption. |
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Stop Synexsys audits |
IMPORTANT: To execute this task you need to have editing rights in ..\server\outbox. When you chose to stop Synexsys audits, the action isn't immediate. When you chose to stop the audits, a task is created in ..\server\outbox. It is then read by all the PCs where the agent is being executed only once you stop the audit. Audits that are already in process will finish to avoid inconsistencies. The Synexsys Server will continue to import all the audits sent to ..\server\inbox. Therefore, some time could go by before the stop request becomes effective. |